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MBit Privacy Policy — Canada

This policy explains what personal information MBit (mbit-official.com) collects, why, how long we keep it, and the rights you hold under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy law. Last updated: June 2026.

Information We Collect

CategoryExamplesWhy
IdentityName, date of birth, photo IDAge check, KYC, AML
ContactEmail, mobile number, addressAccount, support, security alerts
FinancialInterac reference, bank detailsDeposits and withdrawals
TechnicalIP address, device, browserFraud prevention, security
GameplayBets, sessions, bonus historyAccount history, responsible gaming

Why We Process It

1To perform our contract with you — opening and running the account, and processing payments.
2To meet legal obligations — age verification, KYC and anti-money-laundering requirements.
3For legitimate business interests — fraud prevention, platform security and service improvement.
4With your consent — marketing messages, which you may withdraw at any time.

Who We Share It With

We disclose personal information only where necessary: payment providers, KYC and identity-verification partners, licensed game providers, and regulators or law enforcement where legally compelled. We do not sell your personal information.

Cross-Border Transfers

Some service providers process data outside Canada. Where that happens, the information may be accessible to courts and authorities in that jurisdiction. We require contractual safeguards from every processor we use and remain accountable for the information under PIPEDA.

How Long We Keep It

Account and transaction records are retained for the period anti-money-laundering rules require — typically five years after the account closes. Marketing preferences are deleted as soon as you withdraw consent. Self-exclusion records are retained for the duration of the exclusion and beyond, precisely so that the exclusion cannot be circumvented.

Security

MBit protects information with 256-bit SSL/TLS in transit, encryption at rest, strict internal access controls and continuous fraud monitoring. No system is perfect: if a breach creates a real risk of significant harm, we will notify you and the Office of the Privacy Commissioner of Canada as PIPEDA requires.

Your Rights

✅ You may

Access the information we hold about you
Ask us to correct anything inaccurate
Withdraw consent to marketing at any time
Ask how your information has been used and disclosed
Complain to the Privacy Commissioner of Canada

⚠️ Limits

KYC and AML records cannot be deleted on request
Self-exclusion records are retained by design
Transaction history is kept for statutory periods
To exercise any right, email our Privacy Officer at [email protected]. We respond within 30 days. You may also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

Cookies

Cookies and similar technologies are covered in our separate Cookie Policy.

Minors

MBit is strictly for adults who meet the legal gambling age where they live — 19+ (18+ in Alberta, Manitoba and Quebec). We do not knowingly collect information from minors. Any account found to belong to one is closed and the balance forfeited.

Changes

We may update this policy. Material changes are announced on mbit-official.com and, where required, by email. Continued use after an update constitutes acceptance.

Responsible Gaming

ConnexOntarioconnexontario.ca · 1-866-531-2600
Responsible Gambling Councilresponsiblegambling.org
Gamblers Anonymousgamblersanonymous.org
Gambling Therapygamblingtherapy.org